Choosing new flooring from an endless range of flooring products isn’t easy. Between colors, styles, finishes, durability and budget, Buffalo homeowners often get overwhelmed. There’s also the worry about what will happen after the flooring installation is complete. What if the flooring doesn’t look the way you imagined in your light? What if the color clashes with your decor? What if you simply… Don't you love it?
Enter Tontine Carpet One’s Beautiful Guarantee® , the perfect solution to your problem.
At our wholesale flooring shop in Buffalo, we believe you should love your new floors, truly. What if you don’t? We’ll replace them without the stress, guesswork or additional cost. That’s why Buffalo homeowners trust our team when making big decisions about their home.
Let’s talk about how our guarantee works and why it gives our customers unmatched peace of mind.
The majority of flooring warranties cover defects, protecting the product, not the person. Tontine’s Beautiful Guarantee does both.
What makes us different? If you don’t absolutely love your new floor, we replace it for free. That’s not just the materials but the installation too.
There’s always a catch, right? With us, there isn’t. It’s not a promo, a coupon or a limited-time incentive. This is how we do business every day. After all, investing in new flooring should be exciting, not stressful.
We want the process to be easy, transparent and completely customer-first. Here’s how it works:
Visit us in our West Seneca Flooring showroom. Our flooring team will help you navigate colors, textures, materials and performance. Our goal is to help you feel confident from start to finish.
Our team of flooring service providers will install your new floors with care and precision so they perform the way they should.
See how your new floors look during the day and at night. Experience them with your lighting, furniture and daily routines to see how they work.
If something doesn’t feel right, let us know. We’ll replace your flooring with another option free of charge, including labor. There are no arguments, fine print or guilt, just peace of mind.
Homeowners trust us over box-store competitors. That’s because we focus on long-term trust, not just one-time transactions.
The truth is no local competitor comes close to this guarantee. The majority of flooring stores cover:
Manufacturing defects
Installation issues
Limited product concerns
Almost none offer a satisfaction-based guarantee. Tontine Carpet One offers all of the above plus:
A promise you’ll love your floors or we’ll replace them
Support from a nationwide co-op with 1,000+ stores
Local service with national strength
Our guarantee isn’t common, which makes it one of the leading ones in the industry.
Thinking about new floors? With Tontine Carpet One, you can know you’ll love them, know you're protected and if something feels off, you’re fully covered. That’s the Beautiful Guarantee in a nutshell, and why Buffalo customers keep coming back to us.
Ready to explore floors you’re guaranteed to love? Contact us or visit our West Seneca showroom today!